Nick Collin - Collin Consulting

1. Apple Pay takes off: (Opinion Articles); ... impressive, with 42% of iPhone 6 users having successfully made a payment, 75% of these having made a repeat transaction at the same location, and a whopping 98% reporting a positive experience. Moreover, ...; Created on 10 April 2015
2. Breaking up is hard to do – Part 1: (Opinion Articles); ... management we could be highly profitable for a bank. On the bright side, I will soon be able to test out the new account switching service which the Payments Council has been developing, to ...; Created on 23 June 2013
3. What exactly is Bitcoin and should we care?: (Opinion Articles); ... it is expected that transaction fees will increase slightly over time, but it seems reasonable to suppose they will always be a small fraction of the fees typically charged by banks and payment schemes ...; Created on 04 May 2013
4. Dynamic Currency Conversion: (Opinion Articles); On a recent skiing holiday I took the opportunity to research the murky subject of Dynamic Currency Conversion (DCC) applied to card payments abroad.DCC is a service which some merchants offer to foreign ...; Created on 16 April 2013
5. Display Cards and Mobile Wallets: (Opinion Articles); ... in Singapore started issuing payment cards with a built-in LCD display and touch-sensitive buttons for generating one-time-passwords (OTPs). ABSA Bank in South Africa has launched a similar, single-button ...; Created on 14 March 2013
6. EMV Chip in the US – the Case for Offline PIN: (Opinion Articles); ... online PIN is mandated. However, the option of offline PIN also brings many benefits. It enables secure card payments at predominantly offline POS terminals such as ticket dispensers, vending machines, ...; Created on 16 February 2013
7. E-Commerce Payments – “Push” versus “Pull”: (Opinion Articles); Last month EBA Clearing announced that it had signed up 11 banks to participate in a live launch of MyBank, a new pan-European Online Banking ePayments (OBeP) service. This could be a highly significant ...; Created on 21 January 2013
8. Mobile Terminals: (Opinion Articles); There has recently been a flurry of announcements about “mobile terminals” – adapting a mobile phone so that it can accept card payments. This has always struck me as a much more realistic proposition ...; Created on 21 December 2012
9. Leave the Payments Council Alone: (Opinion Articles); ... on the UK payments industry as a whole and in particular the Payments Council. In July this year HM Treasury issued a consultation document entitled “Setting the Strategy for UK Payments”, criticising ...; Created on 20 November 2012
10. Bashing Bankers, Part 2 - Barclays: (Opinion Articles); ... systems meltdown at RBS, a failure of basic banking and payments “plumbing” which was widely portrayed as yet more evidence that “banks are evil”, was actually a fairly isolated incident caused mainly ...; Created on 20 September 2012
11. Bashing Bankers, Part 1 - RBS: (Opinion Articles); ... yes, sometimes no. Let’s start with RBS. In mid June, a massive systems failure left millions of customers unable to access their accounts or make payments for a week or more. The hapless CEO ...; Created on 16 August 2012
12. Mobile NFC RIP?: (Opinion Articles); Regular readers will know I just don’t “get” mobile NFC. I’m talking here specifically about using a mobile phone for face-to-face payments at a physical POS via a contactless Near Field Communication ...; Created on 10 July 2012
13. Digital wallets – making sense of the metaphor: (Opinion Articles); ... Wallet are probably better understood as reactions to the very many other announcements of digital wallet propositions by the likes of Isis, Google, and indeed PayPal, focused on the mobile payment opportunity. ...; Created on 18 June 2012
14. ATMIA launches US EMV migration committee: (Opinion Articles); ... around 80% of non-EU fraud against EU payment cards was committed in the US. Not surprisingly, the ATMIA committee felt that the MasterCard deadline was aggressive, if not downright unachievable, ...; Created on 09 May 2012
15. Telephone banking fraud: (Opinion Articles); In the current climate of indiscriminate banker bashing it is nice to see that one small part of the industry – UK payments – seems to be doing a good job. The UK Cards Association has reported that in ...; Created on 17 April 2012
16. Barclays Pingit: (Opinion Articles); Sooner than I expected (see January Bulletin 296) the first UK bank has launched an attractive looking payments service on top of Faster Payments. Barclays Pingit allows any Barclays customer to send ...; Created on 19 March 2012
17. Barclays Pingit ushers in mobile-to-mobile payments: (Opinion Articles); Sooner than I expected (see January Bulletin 296) the first UK bank has launched an attractive looking payments service on top of Faster Payments.Barclays Pingit allows any Barclays customer to send up ...; Created on 09 March 2012
18. EMV Migration in the US – an Update: (Opinion Articles); ... countries to include added-value features such as remote chip authentication, contactless payment, and multi-account or multi-function cards from the outset. Three issues seem to me to be worth ...; Created on 14 February 2012
19. Predictions for 2012 – a contrarian view: (Opinion Articles); ... here’s my predictions for 2012: Contrary to received wisdom, 2012, like 2011 and 2010 before it, will not be the year when mobile NFC payment takes off. There will not be enough contactless terminals ...; Created on 08 February 2012
20. E-Purse - time for a comeback: (Opinion Articles); The concept of an “e-purse” or “stored value card” was always a natural for smartcards. A pre-paid payment vehicle which could be issued to anyone, with electronic money in effect stored securely onthe ...; Created on 07 February 2012
21. Interchange fees and the law of unintended consequences: (Opinion Articles); At the heart of the card payments industry is the “four party model”, which, simply stated, works as follows. An acquiring bank charges the merchant that accepts a card payment a “merchant servicecharge”, ...; Created on 06 February 2012
22. Visa kick starts EMV chip migration in the US: (Opinion Articles); Visa’s announcement last month of measures to encourage US migration to EMV chip is hugely significant, not just for the US, but for the card payments industry worldwide. We can now realistically ...; Created on 05 February 2012
23. Extending EMV chip beyond banking and payments: (Opinion Articles); The global EMV chip infrastructure represents an immensely valuable resource for banks which, with a little imagination, they could use to grow profitable new businesses outside the payments industry. ...; Created on 04 February 2012
24. Online banking security – no easy answers: (Opinion Articles); ... – as seen on TV! For many years I’ve been a champion of Remote Chip Authentication (RCA) as an online banking and payment security solution. This involves using an EMV chip and PIN payment card ...; Created on 03 February 2012
25. Happy Birthday? The strange case of Faster Payments: (Opinion Articles); According to a Payments Council press release on May 27 celebrating the third birthday of Faster Payments, 82% of all online and telephone banking payments and 64% of standing orders are now processed ...; Created on 02 February 2012
26. Mobile NFC Payments – Reality or Hype?: (Opinion Articles); The industry’s enthusiasm for mobile NFC payments has reached fever pitch. Am I alone in remaining sceptical? Superficially the proposition is attractive. We all love our mobile phones, and ...; Created on 02 February 2012
27. Books and Other Information: (Resources); ... Smart Cards. Mike Hendry. CUP. 2007. Excellent overview of how smart cards are being used, and not just in banking. Electronic Card Payment Systems. Cristian Radu. Artech. 2003. Very technical and quite ...; Created on 20 January 2012
28. EMV Chip Workshop: (About); ... Basics: the what, why, how and where of EMV chip Realising core EMV chip benefits: • Safer payments – higher security • ...; Created on 18 January 2012
29. EMV Chip Added-Value Applications: (White Papers); ... card issuers are replacing their magnetic stripe payment cards with "smart" EMV chip cards (EMV is the standard for chip payment cards, developed jointly by Europay, MasterCard and Visa). APACS, the UK ...; Created on 14 January 2012
30. Speech Recognition: (White Papers); ... good telephone operators are expensive. But up to 80% of call centre transactions are simple, routine transactions such as balance enquiries, funds transfers or pre-authorised payments which can easily ...; Created on 14 January 2012
31. E-Trust: (White Papers); ... is where banks really come into their own, by virtue of belonging to an international banking community whose members trust each other and are used to participating in similar schemes (the card payments ...; Created on 14 January 2012
32. The Post-SEPA Payments Landscape: (White Papers); The European payments processing landscape is changing rapidly. Which organisations will emerge as winners as the industry converges in the context of SEPA? Collin Consulting Ltd carried out an informal ...; Created on 14 January 2012
33. Remote Chip Authentication: (White Papers); Online card payment authentication using the card schemes' 3D Secure protocol (SecureCode and VbV) is gaining traction and is helping to make online shopping more secure. But this still only represents ...; Created on 14 January 2012
34. White Papers Introduction: (White Papers); The following "white papers" cover a range of topics on technologies, applications, trends and business ideas of relevance to the banking and payments community. Driven ...; Created on 14 January 2012
35. Training Services: (About); Working independently or with partners I develop and deliver training courses on the card payments industry, EMV chip, and technology innovation. I have developed a half day workshop on "Making the Most ...; Created on 13 January 2012
36. Consulting Services: (About); ... and payments industry (see Nick Collin - Biography for examples of major client projects). The subject focus is mainly on helping clients to innovate through the use of advanced technologies, ...; Created on 13 January 2012
37. About Nick Collin: (Nick Collin); I am a management consultant with over 30 years experience of working at the intersection of banking and technology, mainly for clients in the card payments industry. I have particular expertise ...; Created on 13 January 2012
38. Display Cards – coming soon to a bank near you: (Opinion Articles); ... payment card has been enhanced by first embossing, then magnetic stripes, then chip technology. “Display Cards” may well be the next significant leap forward in this evolution. A Display Card ...; Created on 11 January 2012
39. RBR EMV Report: (RBR EMV Report); ... edition has been extensively updated and includes new chapters on display cards, mobile payments and the US migration to EMV chip. As such, it should be of particular interest to all US institutions ...; Created on 08 January 2012
40. Resources - Introduction: (Resources); This section includes white papers, opinion articles, other publications, and references to books and other information resources of interest to the banking and payments community. See sub-menu items. ...; Created on 01 January 2012
41. Chip and PIN Online: (Opinion Articles); ... of 25%. Even in the relatively mature UK market, e-commerce volumes grew a very healthy 18% to €70 billion. Payments Council statistics paint a similar picture: in 2008, e-commerce accounted for 8% of ...; Created on 19 June 2011
42. Full Biography: (Nick Collin); Nick Collin is an experienced, independent management consultant specialising in the banking and payments industry. Particular areas of expertise include: EMV chip and PIN; chip-based added value ...; Created on 18 May 2011
43. Short Biography: (Nick Collin); Summary Nick Collin is an experienced, independent management consultant specialising in the innovative use of technology, such as EMV chip cards, by the banking and payments industry. Through his ...; Created on 18 May 2011
44. Welcome: (Uncategorised); My name is Nick Collin and Collin Consulting Ltd is my company. Working alone or with partners I provide management consulting services to clients mainly in the banking and payment industry, ...; Created on 01 January 2011
45. Opinion Articles Introduction: (Opinion Articles); For a couple of years I wrote a monthly "Opinion" article on banking and payment issues for Banking Automation Bulletin, published by Retail Banking Research (RBR). These articles are ...; Created on 01 January 2009
46. Resources: (Category); This section includes reports, articles, white papers, presentations and other resources of interest to the banking and payments community. ...; Created on

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