Training Services

Working independently or with partners I develop and deliver training courses on the card payments industry, EMV chip, and technology innovation.

I have developed a half day workshop on "Making the Most of EMV Chip" which is an introduction to the technology for senior non-technical bankers with an emphasis on understanding how banks can leverage the EMV infrastructure to grow their cards business and develop innovative new business propositions (see details).

I also regularly train clients on a range of other topics:

• Card Payments Industry introduction
• Optimising Credit Card Profitability
• EMV Chip Introduction
• EMV Chip Added-Value Business Propositions
• Technology Innovation

All courses are highly interactive and designed to encourage learning and innovation in a workshop setting.  Customised training courses can be developed to meet clients' specific requirements.

Through MasterCard Academy I also deliver the following courses:

• Payments Industry Foundation Course
• Profitable Card Management
• Cardholder Lifecycle Management
• New Business Horizons with EMV Chip
• The Credit Card Game (a simulator developed by Clive Leader