- 1. Breaking up is hard to do – Part 1
- (Opinion Articles)
- ... management we could be highly profitable for a bank. On the bright side, I will soon be able to test out the new account switching service which the Payments Council has been developing, to ...
- Created on 23 June 2013
- 2. What exactly is Bitcoin and should we care?
- (Opinion Articles)
- What to make of Bitcoin, the digital currency which has been all over the news recently, and should we take it seriously? Invented by one Satoshi Nakamoto, whom nobody has ever met and who has now ...
- Created on 04 May 2013
- 3. Dynamic Currency Conversion
- (Opinion Articles)
- ... cardholders, whereby a currency conversion to the cardholder’s currency of domicile is conducted at the point of sale. Although it has been around for several years I had never experienced it first hand. ...
- Created on 16 April 2013
- 4. Display Cards and Mobile Wallets
- (Opinion Articles)
- Since I first wrote about Display Cards in this column in June 2011, the technology has been enthusiastically embraced by banks and their customers all over the world.Last year Standard Chartered Bank ...
- Created on 14 March 2013
- 5. E-Commerce Payments – “Push” versus “Pull”
- (Opinion Articles)
- ... immediate, irrevocable payment. Moreover, the merchant service charge is typically advertised as being significantly lower. The best known OBeP service is probably iDEAL, which has been highly ...
- Created on 21 January 2013
- 6. Mobile Terminals
- (Opinion Articles)
- There has recently been a flurry of announcements about “mobile terminals” – adapting a mobile phone so that it can accept card payments. This has always struck me as a much more realistic proposition ...
- Created on 21 December 2012
- 7. Leave the Payments Council Alone
- (Opinion Articles)
- My title for this month’s article might have been entitled “Bashing Bankers, Part 4 – Government”. It concerns what is, in my opinion, a particularly ill-considered and unjustified attack by the government ...
- Created on 20 November 2012
- 8. Bashing Bankers, Part 3 - Regulators
- (Opinion Articles)
- ... we have not so far been able to prevent hurricanes, and probably never will, we have at least made significant progress in predicting when and where they will occur and preparing ourselves for their impact. ...
- Created on 23 September 2012
- 9. Bashing Bankers, Part 2 - Barclays
- (Opinion Articles)
- Last month I argued that indiscriminate “banker bashing” ignores the fact that banking is a large, complex industry and that while some parts (for example, much of investment banking) have been revealed ...
- Created on 20 September 2012
- 10. Bashing Bankers, Part 1 - RBS
- (Opinion Articles)
- ... as a whole. Anyone who has any experience of large IT systems knows that occasional failures are a fact of life. The RBS failure seems to have been caused by a toxic combination of ancient legacy systems ...
- Created on 16 August 2012
- 11. Mobile NFC RIP?
- (Opinion Articles)
- ... and I just don’t think the details have been fully thought through in this case. So that in a nutshell is why I believe it is time to let mobile NFC rest in peace. Am I missing something? Banking ...
- Created on 10 July 2012
- 12. Digital wallets – making sense of the metaphor
- (Opinion Articles)
- ... card schemes so long, when arch-rival PayPal has been offering effectively the same service since its launch, and has gained huge market share as a result. Like all metaphors, the term “digital ...
- Created on 18 June 2012
- 13. ATMIA launches US EMV migration committee
- (Opinion Articles)
- ... 19 2013 – just less than one year away! Just to be clear, the implication is that after this date, if a Maestro EMV card is used fraudulently at a US ATM which has not been upgraded to support EMV, liability ...
- Created on 09 May 2012
- 14. EMV Migration in the US – an Update
- (Opinion Articles)
- Recently I’ve had the opportunity to interview several senior US bankers and retailers about migration to EMV chip in the States. The feedback has been very interesting but also rather disturbing.Nearly ...
- Created on 14 February 2012
- 15. Visa kick starts EMV chip migration in the US
- (Opinion Articles)
- ... fraudulent transaction takes place which could have been prevented by chip technology, then liability for the loss passes to whichever party has not deployed chip. Remarkably, this will apply to cross-border ...
- Created on 05 February 2012
- 16. Online banking security – no easy answers
- (Opinion Articles)
- ... – as seen on TV! For many years I’ve been a champion of Remote Chip Authentication (RCA) as an online banking and payment security solution. This involves using an EMV chip and PIN payment card ...
- Created on 03 February 2012
- 17. Mobile NFC Payments – Reality or Hype?
- (Opinion Articles)
- ... being rolled out to support payments using Visa PayWave and MasterCard PayPass cards. According to the UK Cards Association, just over 50,000 contactless terminals had been installed in the UK at the end ...
- Created on 02 February 2012
- 18. Happy Birthday? The strange case of Faster Payments
- (Opinion Articles)
- ... has never really been explained to the general public or promoted by the banks. The problem for online banking customers is that depending on the identities of the payer’s and payee’s bank, and the amount ...
- Created on 02 February 2012
- 19. New Perspectives on Delivering Retail Financial Services
- (Archives)
- ... by new technologies. Long ago, institutions only had to worry about the branch network. Now, branches have been joined by ATMs, telephone call centres, the Internet and mobile phones as increasingly popular ...
- Created on 01 February 2012
- 20. Passfaces
- (Archives)
- ... faces. Better understanding of authentication methods generally, leading to competitive advantage in terms of higher security, lower costs and improved levels of service. Passfaces has been developed ...
- Created on 01 February 2012
- 21. Internet Banking and Web TV
- (Archives)
- ... TV has been possible for many years using technologies such as viewdata (Bank of Scotland's HOBS system was launched in the early 1980's and is still around), Teletext, or the Co-op Bank's hook up with ...
- Created on 01 February 2012
- 22. Internet Banking Adoption
- (Archives)
- ... they further their careers. They are therefore relatively rich with complex financial needs, and are likely to have been exposed to PCs at work, and moreover, they tend to have PCs at home for the young ...
- Created on 01 February 2012
- 23. Archives Introduction
- (Archives)
- ... have therefore been updated to remove references to the more obvious anachronisms and published as a supplementary resource which may be useful in some circumstances. ...
- Created on 29 January 2012
- 24. Books and Other Information
- (Resources)
- ... Drucker was the original management theorist and still the best in my view. Not many books have been published specifically about chip technology and smart cards but here's a couple: Multi-application ...
- Created on 20 January 2012
- 25. Speech Recognition
- (White Papers)
- ... institutions is to enable routine transactions over the telephone. IVR vs. ASR/NL Intercative Voice Response (IVR) has been around for some time and can be regarded as the "plumbing" of a modern speech ...
- Created on 14 January 2012
- 26. Virtual Value Chains
- (White Papers)
- ... - the relationship has been severely eroded. Several types of non-financial companies are very good at managing Context - supermarkets such as Tesco, strongly branded consumer companies such as ...
- Created on 14 January 2012
- 27. E-Trust
- (White Papers)
- ... and has been around for some time. Very briefly, PKI works by means of cryptographic keys issued in the form of digital certificates, which enable parties to communicate securely over an insecure network ...
- Created on 14 January 2012
- 28. Remote Chip Authentication
- (White Papers)
- ... infrastructure. More recently, RCA has been deployed without the need for a separate reader using display cards, which feature a small display and touch sensitive buttons on the card itself. Why RCA ...
- Created on 14 January 2012
- 29. EMV Chip Added-Value Applications
- (White Papers)
- ... new infrastructure with added value applications. It's been a long time coming, but the global migration to EMV chip is now well underway. All over the world (now, even in the US!), banks and other ...
- Created on 14 January 2012
- 30. Display Cards – coming soon to a bank near you
- (Opinion Articles)
- ... payment card has been enhanced by first embossing, then magnetic stripes, then chip technology. “Display Cards” may well be the next significant leap forward in this evolution. A Display Card ...
- Created on 11 January 2012
- 31. RBR EMV Report
- (RBR EMV Report)
- ... which has been published by Retail Banking Research (RBR). The report is a detailed analysis of how to leverage the EMV chip infrastructure with added-value business propositions. This second ...
- Created on 08 January 2012
- 32. Articles About Report
- (RBR EMV Report)
- An article about the report has been published in Banking Automation Bulletin in May 2013. Download Article (PDF) An earlier article about the first edition of the report was published in Banking ...
- Created on 08 January 2012
- 33. Chip and PIN Online
- (Opinion Articles)
- ... by card payments has been eroded dramatically over the last ten years from close to 100% at its outset to probably less than 50% today. Reliable statistics are difficult to obtain, but a 2010 survey by ...
- Created on 19 June 2011